Framework for identification of performance metrics for research and development collaborations: Construction Innovation Centre

Purpose The purpose of this study is to provide a framework to identify performance metrics for evaluating research and development collaborations. Design/methodology/approach The framework is developed through a review of similar centres and academic studies, followed by surveys and interviews of researchers and industry practitioners for the case of the Construction Innovation Centre (CIC). The proposed framework consists of identification of existing industry research and development needs, development of a research roadmap representing top research priorities, and identification of the most important services to provide to industry partners, which form the context for defining performance evaluation metrics. Findings A research roadmap is presented, outlining top research areas and methods and a list of the most in-demand services including research, practical and training and outreach services. Metrics for evaluating the performance of proposed projects, completed projects and a collaborative research centre are also identified. Originality/value This study presents a novel approach to defining performance metrics for the evaluation of research and development collaborations. The approach and findings of this study can be adopted by other collaborative research centres and initiatives around the world to develop effective metrics for performance measurement. The proposed framework provides a platform for defining performance metrics in the context of the research roadmap and top-priority services applicable to the research and development collaboration.