Framing the servitization transformation process : a model to understand and facilitate the servitization journey
Year of publication: |
2020
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Authors: | Baines, Tim ; Bigdeli, Ali Ziaee ; Sousa, Rui ; Schroeder, Andreas |
Published in: |
International journal of production economics. - Amsterdam [u.a.] : Elsevier, ISSN 0925-5273, ZDB-ID 1092526-0. - Vol. 221.2020, p. 1-16
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Subject: | Advanced services | Organisational change | Process | Servitization | Transformation | Transition | Organisatorischer Wandel | Organizational change | Systemtransformation | Economic transition | Unternehmensdienstleistung | Business services | Leistungsbündel | Bundling strategy | Prozessmanagement | Business process management | Dienstleistungssektor | Service industry | Geschäftsmodell | Business model |
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