From Doing Digital to Being Digital: Exploring Workplace Adoption of Technology in the Age of Digital Disruption

In this article, it is explored how digital transformation is reshaping existing conceptions of technology adoption in the workplace and, as part of this, why the adoption of enterprise technology often lags behind consumer technology. The effect of business intractability towards technological advancement is examined. Also, the inability to quickly disseminate new information about technological changes puts additional stress on adoption by employees. This article then continues into suggestions to improve adoption of technology based on changes in the workplace in attitude and culture, promoting digital literacy and the establishment of new programs to facilitate them.