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Co-creation and user innovation : the role of online 3D printing platforms
Rayna, Thierry, (2015)
An open innovation B2B web platform design : application of the QFD approach for the definition of its primary functions
Marinello, Samuele, (2021)
Social innovation : the process develoment of knowledge-intensive companies
Battisti, Sandro, (2012)
Customer journeys : a systematic literature review
Følstad, Asbjørn, (2018)
Improving service quality through customer journey analysis
Halvorsrud, Ragnhild, (2016)
Reviewer Acknowledgement
Følstad, Asbjørn, (2010)