From stopping to shopping : a field experiment on free return and free shipping retargeting policies in online retail operations
Year of publication: |
2025
|
---|---|
Authors: | Luo, Xueming ; Wang, Le ; Wu, Qingsheng ; Moriguchi, Takeshi |
Published in: |
Manufacturing & service operations management : M & SOM. - Linthicum, Md. : Informs, ISSN 1526-5498, ZDB-ID 2023273-1. - Vol. 27.2025, 4, p. 1224-1241
|
Subject: | field experiment | free shipping and returns | retail operations | retargeting | Einzelhandel | Retail trade | Online-Handel | Online retailing | Feldforschung | Field research | Schifffahrt | Shipping |
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