Frontline employee competencies for technologically complex service environments : a conceptual model of mindfulness orientation
Junyi (Amy) Xie, Olamide Olajuwon-Ige, Chatura Ranaweera, Seonjeong (Ally) Lee and Vishakha Kumari
| Year of publication: |
2025
|
|---|---|
| Authors: | Xie, Junyi ; Olajuwon-Ige, Olamide ; Ranaweera, Chatura ; Lee, Seonjeong ; Kumari, Vishakha |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5826, ZDB-ID 2495133-X. - Vol. 36.2025, 3, p. 311-334
|
| Subject: | FLE competencies | FLE skills | Individual mindfulness | Mindfulness orientation | Organizational mindfulness | Kompetenz | Competence | Qualifikation | Occupational qualification | Lernende Organisation | Learning organization | Kognition | Cognition | Verhalten in Organisationen | Organizational behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JOSM-07-2024-0309 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015425657