Frontline employee feedback-seeking behavior : how is it formed and when does it matter?
Year of publication: |
2019
|
---|---|
Authors: | Auh, Seigyoung ; Mengüç, Bülent ; Imer, Pinar ; Uslu, Aypar |
Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 22.2019, 1, p. 44-59
|
Subject: | feedback-seeking behavior | leader-member exchange (LMX) | frontline em3ployee performance | feedback-seeking climate | job satisfaction | Arbeitszufriedenheit | Job satisfaction | Arbeitsverhalten | Work behaviour | Betriebsklima | Work climate | Führungsstil | Leadership style | Verhalten in Organisationen | Organizational behaviour | Arbeitsleistung | Job performance |
-
Hassan, Saad, (2015)
-
Yang, Fu, (2024)
-
Exploring the influence of workplace environment on job performance : a socio-cognitive perspective
Chen, Kuang-Jung, (2024)
- More ...
-
Customer knowledge creation capability and performance in sales teams
Mengüç, Bülent, (2013)
-
When and how does sales team conflict affect sales team performance?
Auh, Seigyoung, (2014)
-
Conflict-solving as a mediator between customer incivility and service performance
Auh, Seigyoung, (2024)
- More ...