Fully leveraging AI in B2B sales : exploring sales managers’ capabilities and organizational knowledge processes
Year of publication: |
2025
|
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Authors: | Hautamäki, Pia ; Heikinheimo, Minna |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 2013438-1. - Vol. 194.2025, Art.-No. 115396, p. 1-15
|
Subject: | AI | Artificial intelligence | B2B | Knowledge process | Management behaviors | Managerial capabilities | Sales manager | Wissensmanagement | Knowledge management | B-to-B-Marketing | Business-to-business marketing | Verkauf | Selling | Lieferantenmanagement | Supplier relationship management | Künstliche Intelligenz | Lernende Organisation | Learning organization | Verkaufspersonal | Salespeople | Prozessmanagement | Business process management | Vertrieb | Physical distribution | Dynamische Kompetenzen | Dynamic capabilities | Führungskräfte | Managers |
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