Gamification in financial service apps to enhance customer experience and engagement
Year of publication: |
2024
|
---|---|
Authors: | Raza, Ali ; Rehmat, Sana ; Ishaq, Muhammad Ishtiaq ; Haj-Salem, Narjes ; Talpur, Qurat-ul-ain |
Published in: |
Journal of consumer behaviour. - Chichester : Wiley, ISSN 1479-1838, ZDB-ID 2094545-0. - Vol. 23.2024, 4, p. 1653-1670
|
Subject: | Beziehungsmarketing | Relationship marketing | Finanzdienstleistung | Financial services | Mobile Anwendung | Mobile application | Online-Marketing | Internet marketing | Konsumentenverhalten | Consumer behaviour |
-
Gu, Zhuojun, (2022)
-
Driving Mobile App User Engagement through Gamification
Paschmann, Jens Wilhelm, (2022)
-
Bhatt, Viral, (2025)
- More ...
-
Raza, Ali, (2023)
-
Testing workplace hazing, moral disengagement and deviant behaviors in hospitality industry
Raza, Ali, (2024)
-
Fear of missing out and compulsive buying behavior : the moderating role of mindfulness
Hussain, Sajjad, (2023)
- More ...