Gaming the system : Responses to dissatisfaction with public services beyond exit and voice
| Year of publication: |
2020
|
|---|---|
| Authors: | Peeters, Rik ; Gofen, Anat ; Meza Canales, Oliver David |
| Published in: |
Public Administration. - Wiley, ISSN 1467-9299, ZDB-ID 1482694-X. - Vol. 98.2020, 4 (09.07.), p. 824-839
|
| Publisher: |
Wiley |
| Type of publication: | Article |
|---|---|
| Language: | English |
| Other identifiers: | 10.1111/padm.12680 [DOI] |
| Source: | Other ZBW resources |
Persistent link: https://www.econbiz.de/10012283648