Gen Zs and service robots : examination of contingency effects
Santanu Mandal, Rajesh Singh, VV Devi Prasad Kotni and Manoj Gaur Chintaluri and Raghu Raman
| Year of publication: |
2025
|
|---|---|
| Authors: | Mandal, Santanu ; Singh, Rajesh K. ; Kotni, V. V. Devi Prasad ; Chintaluri, Manoj Gaur ; Raman, Raghu |
| Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-6703, ZDB-ID 2490487-9. - Vol. 17.2025, 1, p. 67-89
|
| Subject: | Gen Z | Hospitality | Restaurant | Service robots | Technology adoption | Roboter | Robot | Dienstleistungsqualität | Service quality | Gastronomie | Restaurant industry | Krankenhaus | Hospital | Gastgewerbe | Hospitality industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJQSS-04-2024-0041 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015417305