Gender-based conversational interface preferences in live chat systems for financial services
Year of publication: |
2023
|
---|---|
Authors: | Manshad, Muhanad Shakir ; Brannon, Daniel C. |
Subject: | Banking | Chatbot | Control | Conversational user interfaces | Gender | Geschlecht | Finanzdienstleistung | Financial services | Benutzerschnittstelle | User interface |
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