Glimpse of customer engagament in hospitality and tourism : a qualitative content analysis
| Year of publication: |
2022
|
|---|---|
| Authors: | Ekka, Punit Moris |
| Published in: |
Romanian economic and business review. - Bucuresţi : Pro Universitaria, ZDB-ID 2605025-0. - Vol. 17.2022, 3, p. 40-49
|
| Subject: | Engagement | hospitality | tourism | content analysis | customer | review | Gastgewerbe | Hospitality industry | Bibliometrie | Bibliometrics | Tourismuswirtschaft | Tourism industry | Tourismus | Tourism | Kundenzufriedenheit | Customer satisfaction | Krankenhaus | Hospital | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Qualitative Methode | Qualitative method | Konsumentenverhalten | Consumer behaviour | Inhaltsanalyse | Content analysis | Hotellerie | Hotel industry |
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