Global Experiences on Expanding Services to the Urban Poor

In 2006-07, the Water and Sanitation Program-South Asia (WSP-SA) initiated a research toidentify barriers to service delivery for the urban poor. The research included a review ofvarious initiatives from across the globe that have resulted in improved service delivery for theurban poor and consultations with the urban poor communities. The present volume is adocumentation of this research and supports the Guidance Notes on Improving WaterSupply and Sanitation Services for the Urban Poor in India