Global integrated service management : a study of the GISM implementation in a multinational and its subsidiaries in the information technology business
Daniel Scumparim, Mario Sacomano Neto and António Carlos Giuliani
| Year of publication: |
2009
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|---|---|
| Authors: | Scumparim, Daniel ; Sacomano Neto, Mário ; Giuliani, António Carlos |
| Published in: |
International journal of management & enterprise development : IJMED. - Olney, Bucks. : Inderscience, ISSN 1468-4330, ZDB-ID 2141643-6. - Vol. 7.2009, 4, p. 409-428
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| Subject: | Dienstleistungsmanagement | Service management | Multinationales Unternehmen | Transnational corporation | Ausländische Tochtergesellschaft | Foreign subsidiary | IKT-Sektor | ICT industry | USA | United States | Brasilien | Brazil |
| Extent: | Kt., graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal ; Fallstudie ; Case study |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003903453