Going the extra mile - Antecedents of salespeople's discretionary effort
|Year of publication:||
|Authors:||Dubinsky, Alan J. ; Skinner, Steven J.|
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 1201244. - Vol. 31.2002, 7, p. 589-598
Childers, Terry L., (1990)
Skinner, Steven J., (1988)
Beyond the Call of Duty - Why do some employees do much more than is required or even expected while others do only as much as necessary? There are just a handful of common motivators among high-performance workers.
Dubinsky, Alan J., (2004)
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