Going to work on an Egg - Internet and phone bank Egg has avoided the high turnover and absence rates associated with some call centres by paying close attention to staff comfort and welfare when designing its new data processing and customer care centre at Derby. The services provided at the site include free on-site reiki massage, creative rest areas, ergonomic equipment and safety training . ...
Year of publication:
IRS employment review. - London : Eclipse Publ. Ltd., ISSN 0143-8328, ZDB-ID 2107687X. - 2001, 729, p. 12-13