Great or poor : a simple and effective system to achieve consistently excellent customer service throughout your organisation
by Guy Arnold
| Year of publication: |
2010
|
|---|---|
| Authors: | Arnold, Guy |
| Publisher: |
[Great Britain] : Crooked Stick |
| Subject: | Customer services. | Consumer satisfaction. | Customer relations--Management. |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | 202, xxx p. ill. (some col.) 3 Beil. + 3 CD-ROM, 12 cm 30 cm |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | 1 CD-ROM u. Beil. u.d.T.: Go to the extra inch |
| ISBN: | 978-0-9564361-0-8 ; 0-9564361-0-2 |
| Source: |
Persistent link: https://www.econbiz.de/10009346085