Guiding when the consumer is in control : the moderating effect of adaptive selling on the purchase intention of the multichannel consumer
Year of publication: |
2016
|
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Authors: | Rippé, Cindy B. ; Weisfeld-Spolter, Suri ; Yurova, Yuliya ; Hale, Dena ; Sussan, Fiona |
Published in: |
The journal of consumer marketing. - Bingley : Emerald Publishing Limited, ISSN 0736-3761, ZDB-ID 630151-4. - Vol. 33.2016, 6, p. 469-478
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Subject: | Control | Retail | Structural equation modeling | Salesperson | Adaptive selling | Multichannel consumers | Konsumentenverhalten | Consumer behaviour | Verkaufspersonal | Salespeople | Verkauf | Selling | Strukturgleichungsmodell | Structural equation model | Beziehungsmarketing | Relationship marketing | Online-Handel | Online retailing | Vertriebsweg | Distribution channel |
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