Healthcare performance excellence : a comparison of Baldrige Award recipients and competitors

Ronald C. Schulingkamp; John R. Latham

Year of publication:	2015
Authors:	Schulingkamp, Ronald C. ; Latham, John R.
Published in:	Quality management journal : QMJ. - London : Taylor & Francis Group, ISSN 1068-6967, ZDB-ID 1227108-1. - Vol. 22.2015, 3, p. 6-22
Subject:	Baldrige Award \| Centers for Medicare & Medicaid Services \| continuous improvement \| Criteria for Performance Excellence \| healthcare improvement \| healthcare performance \| patient experience \| patient satisfaction \| performance excellence \| value-based purchasing \| Gesundheitsversorgung \| Health care \| Qualitätsmanagement \| Quality management \| Gesundheitswesen \| Health care system \| Krankenhaus \| Hospital \| Dienstleistungsqualität \| Service quality \| Patienten \| Patients \| Unternehmenserfolg \| Firm performance \| Performance-Messung \| Performance measurement \| Preisverleihung \| Award \| Kundenzufriedenheit \| Customer satisfaction \| Gesundheitskosten \| Health care costs \| Gesetzliche Krankenversicherung \| Public health insurance

Extent:	graph. Darst.
Type of publication:	Article
Type of publication (narrower categories):	Aufsatz in Zeitschrift ; Article in journal
Language:	English
Source:	ECONIS - Online Catalogue of the ZBW

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