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A simulation-based decomposition approach for two-stage staffing optimization in call centers under arrival rate uncertainty
Thuy Anh Ta, (2021)
An M[X ]/G/1 retrial queue with server breakdowns and constant rate of repeated attempts
Atencia, I., (2008)
The design of a reliable and robust hierarchical health service network using an accelerated Benders decomposition algorithm
Zarrinpoor, Naeme, (2018)
Service interruptions in large-scale service systems
Pang, Guodong, (2009)
The impact of dependent service times on large-scale service systems
Pang, Guodong, (2012)
On uniform exponential ergodicity of Markovian multiclass many-server queues in the Halfin-Whitt regime
Arapostathis, Ari, (2021)