Hospital innovation and its impact on customer-perceived quality of care : a process-based evaluation approach
Ing-Long Wu and Pi-Jung Hsieh
| Year of publication: |
2014
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|---|---|
| Authors: | Wu, Ing-Long ; Hsieh, Pi-Jung |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 26.2015, 1, p. 46-61
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| Subject: | hospital innovation | quality of care | process-based evaluation | administrative and medical innovation | Krankenhaus | Hospital | Innovation | Dienstleistungsqualität | Service quality | Innovationsmanagement | Innovation management | Qualitätsmanagement | Quality management | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system | Bewertung | Evaluation | Wirkungsanalyse | Impact assessment |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010477326