Hospitality in the age of Gen Z : a critical reflection on evolving customer and workforce expectations
| Year of publication: |
2024
|
|---|---|
| Authors: | Seyfi, Siamak ; Vo-Thanh, Tan ; Zaman, Mustafeed |
| Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald, ISSN 1757-1049, ZDB-ID 2028752-5. - Vol. 36.2024, 13, p. 118-134
|
| Subject: | Digital savvy | Gen Z behavior | Generational change | Hospitality career perceptions | Hospitality workforce | Krankenhaus | Hospital | Gastgewerbe | Hospitality industry | Arbeitskräfte | Workforce | Karriereplanung | Career development | Personalmanagement | Human Resource Management | Altersgruppe | Age group | Erwerbsverlauf | Occupational attainment | Qualifikation | Occupational qualification |
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