How and when internal marketing orientation affects frontline employees’ positive word of mouth : insights from a hotel in China
Year of publication: |
2024
|
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Authors: | Hong, Zijing ; Xu, Angela J. ; Loi, Raymond ; Chow, Cheris W. C. |
Subject: | Felt responsibility for constructive change | Internal marketing orientation | Job crafting | Positive word of mouth | China | Virales Marketing | Viral marketing | Marketingmanagement | Marketing management | Personalmarketing | HR marketing | Hotellerie | Hotel industry | Arbeitszufriedenheit | Job satisfaction |
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Domínguez-Falcón, Carmen, (2017)
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Internal market orientation : an empirical research in hotel sector
Ruizalba, José L., (2014)
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Schulz, Steven A., (2017)
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Hong, Zijing, (2024)
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Xu, Angela J., (2019)
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Chan, Wilco W. H., (2018)
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