How customer engagement in the live-streaming affects purchase intention and customer acquisition, e-tailer's perspective
Run Zheng, Zhuyuan Li, Sanggyun Na
Year of publication: |
2022
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Authors: | Zheng, Run ; Li, Zhuyuan ; Na, Sanggyun |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 68.2022, p. 1-10
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Subject: | Customer acquisition | Customer engagement | E-tailers | Live streaming | Purchase intention | Retailing | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Kundengewinnung | Kundenintegration | Customer integration | Einzelhandel | Retail trade | Kaufentscheidung | Purchase decision |
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