How does a salesperson improve their performance? : the importance role of customer smart response capability
Year of publication: |
2019
|
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Authors: | Aqmala, Diana ; Ardyan, Elia |
Published in: |
Gadjah Mada international journal of business. - Yogyakarta, Indonesia : Faculty of Economics and Business, ISSN 1411-1128, ZDB-ID 2947129-1. - Vol. 21.2019, 2, p. 223-241
|
Subject: | customer smart response capability | salesperson's performance | sales training effectiveness | selling orientation | sensing capability | Verkaufspersonal | Salespeople | Beziehungsmarketing | Relationship marketing | Verkauf | Selling | Unternehmenserfolg | Firm performance | Performance-Messung | Performance measurement | Arbeitsleistung | Job performance | Dynamische Kompetenzen | Dynamic capabilities |
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