How does COVID-19 speed the digital transformation of business processes and customer experiences?
Spencer Li
| Year of publication: |
2021
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|---|---|
| Authors: | Li, Spencer |
| Published in: |
Review of business : interdisciplinary journal on risk and society. - New York, NY, ISSN 0034-6454, ZDB-ID 634068-4. - Vol. 41.2021, 1, p. 1-14
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| Subject: | big data | blockchain | COVID-19 | customer experience | fintech | next normal | robotics | smart living | Digitalisierung | Digitization | Coronavirus | Blockchain | Beziehungsmarketing | Relationship marketing | Big Data | Big data | Finanztechnologie | Financial technology | Künstliche Intelligenz | Artificial intelligence | Prozessmanagement | Business process management | Roboter | Robot |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10012502838