How does service robot anthropomorphism affect human co-workers?
Dewi Tojib, Rahul Sujan, Junzhao Ma and Yelena Tsarenko
| Year of publication: |
2023
|
|---|---|
| Authors: | Tojib, Dewi ; Sujan, Rahul ; Ma, Junzhao ; Tsarenko, Yelena |
| Subject: | AI type | Anthropomorphism | Employee morale | Perceived job-security threat | Robot resistance | Service robots | Roboter | Robot | Arbeitsverhalten | Work behaviour | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JOSM-03-2022-0090 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014338203