How Open Source software works: "Free" user-to-user assistance

In this paper explores how the mundane but necessary task offield support for open source Apache server software is organized,and how and why users are motivated to participate in providing it.

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Year of publication:	2000-05-01
Authors:	Lakhani, Karim ; Hippel, Eric von
Institutions:	Alfred P. Sloan School of Management <Cambridge, Mass.>
Subject:	Open Source \| Softwareentwicklung \| Entwicklungskooperation

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Extent:	99328 bytes 39 p. application/pdf
Series:	MIT Sloan School of Management - Publications MIT Sloan School of Management Working Paper ; #4117
Type of publication:	Book / Working Paper
Language:	English
Classification:	IS Development and Operation ; Individual Working Papers, Preprints ; No country specification
Source:	USB Cologne (business full texts)

Persistent link: https://ebvufind01.dmz1.zbw.eu/10005846516