How political identity shapes customer satisfaction
Year of publication: |
2022
|
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Authors: | Fernandes, Daniel ; Ordabayeva, Nailya ; Han, Kyuhong ; Jung, Jihye ; Mittal, Vikas |
Published in: |
Journal of marketing. - Thousand Oaks, CA : Sage Publishing, ISSN 1547-7185, ZDB-ID 2052318-X. - Vol. 86.2022, 6, p. 116-134
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Subject: | belief in free will | customer satisfaction | political identity | political ideology | repurchase intention | sales | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Ideologie | Ideology | Persönlichkeitspsychologie | Personality psychology | Beziehungsmarketing | Relationship marketing |
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