How service encounter tempo shapes emotions and satisfaction among Taiwanese Gen Y diners in luxury restaurants
Kuo-Ning Liu, Clark Hu and Meng-Jun Hsu
| Year of publication: |
2025
|
|---|---|
| Authors: | Liu, Kuo-Ning ; Hu, Clark ; Hsu, Meng-Jun |
| Published in: |
Young consumers : insight and ideas for responsible marketers. - Bingley : Emerald, ISSN 1758-7212, ZDB-ID 2253957-8. - Vol. 26.2025, 3, p. 403-419
|
| Subject: | Background music | Customer emotion | Customer satisfaction | Generation Y | Luxury restaurant | Physical environment | Service encounter pace | Kundenzufriedenheit | Emotion | Gastronomie | Restaurant industry | Konsumentenverhalten | Consumer behaviour | Luxusgüter | Luxury goods | Dienstleistungsqualität | Service quality | Taiwan | Arbeitszufriedenheit | Job satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/YC-08-2024-2174 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015421413