How to develop standardized work for business processes in the transactional office environment
| Year of publication: |
2023
|
|---|---|
| Authors: | Ahmadi, Taher ; Rahmani, Nooshin |
| Published in: |
Total quality management & business excellence. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1478-3371, ZDB-ID 2129076-3. - Vol. 34.2023, 13/14, p. 1719-1732
|
| Subject: | business-office processes | drive for excellence | Kaizen and continuous improvement | Lean office programme | standardised work | Vorschlagswesen | Employee suggestion system | Prozessmanagement | Business process management | Standardisierung | Standardization | Lean Management | Lean management | Lean Production | Lean production | Qualitätsmanagement | Quality management | Organisatorischer Wandel | Organizational change |
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