How to invest in total quality management practices for enhanced operational performance : findings from PLS-SEM and fsQCA
Innocent Senyo Kwasi Acquah, Judith Quaicoe and Michael Arhin
| Year of publication: |
2023
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|---|---|
| Authors: | Acquah, Innocent Senyo Kwasi ; Quaicoe, Judith ; Arhin, Michael |
| Published in: |
The TQM journal : the international review of organizational improvement. - Bradford : Emerald Group Publ., ISSN 1754-274X, ZDB-ID 2420151-0. - Vol. 35.2023, 7, p. 1830-1859
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| Subject: | Customer focus | FsQCA | Knowledge management | Management leadership | Operational performance | PLS-SEM | Process management | Strategic quality planning | Supplier quality management | Total quality management | Training | Qualitätsmanagement | Quality management | Wissensmanagement | Beziehungsmarketing | Relationship marketing | Performance-Messung | Performance measurement | Prozessmanagement | Business process management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/TQM-05-2022-0161 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014380884