How to measure service quality in internet banking
Eduardo Torres-Moraga; Arturo Z. Vasquez-Parraga; Cristobal Barra
| Year of publication: |
2010
|
|---|---|
| Authors: | Torres-Moraga, Eduardo ; Vasquez-Parraga, Arturo Z. ; Barra, Cristobal |
| Published in: |
International journal of services and standards. - Olney : Inderscience, ISSN 1740-8849, ZDB-ID 2178797-9. - Vol. 6.2010, 3/4, p. 236-255
|
| Subject: | Electronic Banking | Electronic banking | Dienstleistungsqualität | Service quality | Messung | Measurement | Datenschutz | Data protection | Chile |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008938348