Human-Centered Service Design for Healthcare Transformation : Development, Innovation, Change

edited by Mario A. Pfannstiel

Chapter 1. Bridging the Health Gap: Human-centered Approaches to Connect Clinical and Com-munity Care (Patricia Alafaireet) -- Chapter 2. The Change from Leadership to Leader-shift, The human-centered service design approach requires new leadership competencies in the health system (Karin Messer-Misak) -- Chapter 3. Empowered health and social care staff: The value of human-centred service design in co-producing transformative change (Stuart G. Bailey) -- Chapter 4. Human-Centred Service Design and Trans-formative Innovation: Beginning to under-stand how innovation culture shifts within the public health system in Western Australia (Sash Milne) -- Chapter 5. Enhancing Seldom Heard Perspectives in Human-Centered Service Design for Health and Social Care Transformation (Kris Kalkman) -- Chapter 6. Educational challenges in integrating healthcare and social services: the case of the University of Tartu Pärnu College in designing a master’s programme in Person-Centred Social Innovation (Ewe Alliksoo).

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Year of publication:	2023
Other Persons:	Pfannstiel, Mario A. (ed.)
Publisher:	2023.: Cham : Springer International Publishing 2023.: Cham : Imprint: Springer
Subject:	Health care management \| Health economics \| Service design practices \| Hospital management \| Healthcare market \| Disruptive innovation in healthcare \| Innovative healthcare products \| Service thinking in health care \| Gesundheitswesen \| Health care system \| Innovation \| Gesundheitsversorgung \| Health care \| Krankenhaus \| Hospital \| Dienstleistungsqualität \| Service quality \| Krankenhausmanagement \| Innovationsmanagement \| Innovation management \| Dienstleistungsinnovation \| Service innovation \| Gesundheitsökonomik \| Dienstleistungsmanagement \| Service management

Extent:	1 Online-Ressource (XVII, 466 p. 87 illus., 75 illus. in color.)
Type of publication:	Book / Working Paper
Type of publication (narrower categories):	Aufsatzsammlung
Language:	English
ISBN:	978-3-031-20168-4 ; 978-3-031-20167-7 ; 978-3-031-20169-1 ; 978-3-031-20170-7
Other identifiers:	10.1007/978-3-031-20168-4 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10013504768