Hybrid Support Systems : A Business Intelligence Approach

The area of the Decision Support System (DSS) was extended, and it is today more than an application based on spreadsheets. In our opinion, DSS is, nowadays, a concept that defines any kind of information technology focused on the support of the decision making process. In this respect the research of DSS, mainly in the last twenty years resulted in the appearance of new technologies and concepts regarding the storing processing and analyzing data and information necessary for the decision making process. Consequently in the DSS landscape appeared, the technology of the ”Data Warehouse”, the OLAP (“On-Line Analytical Processing”) applications, the “Data Mining” techniques and the artificial intelligence technologies (expert systems and the intelligent agents). In this paper we present a conceptual architecture of Hybrid Support Systems (HSS) based on Business Intelligence for decision-making process support