Identifying competences using a service-process model in quality management: empirical evidence from medical services
Markus Orava and Malin Brännback
| Year of publication: |
2005
|
|---|---|
| Authors: | Orava, Markus ; Brännback, Malin |
| Published in: |
Competence perspectives in managing internal processes. - Amsterdam [u.a.] : Elsevier/JAI, ISBN 0-7623-1168-1. - 2005, p. 111-128
|
| Subject: | Qualitätsmanagement | Quality management | Gesundheitsversorgung | Health care |
| Extent: | graph. Darst |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Notes: | Literaturangaben |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003051549