Identifying helpful quality-related reviews from social media based on attractive quality theory
Yao Liu, Cuiqing Jiang, Yong Ding, Zhao Wang, Xiaozhong Lv and Junhua Wang
| Year of publication: |
2019
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|---|---|
| Authors: | Liu, Yao ; Jiang, Cuiqing ; Ding, Yong ; Wang, Zhao ; Lv, Xiaozhong ; Wang, Junhua |
| Published in: |
Total quality management & business excellence. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1478-3371, ZDB-ID 2129076-3. - Vol. 30.2019, 15, p. 1596-1615
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| Subject: | attractive quality theory | imbalanced data classification | multi-label classification | total quality management | Qualitätsmanagement | Quality management | Social Web | Social web | Produktqualität | Product quality | Klassifikation | Classification | Dienstleistungsqualität | Service quality | Theorie | Theory | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/14783363.2017.1389265 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012199906