Identities on call : impact of impression management on Indian call center agents
Sumita Raghuram
| Year of publication: |
2013
|
|---|---|
| Authors: | Raghuram, Sumita |
| Published in: |
Human relations. - Thousand Oaks, Calif. [u.a.] : Sage Publ., ISSN 0018-7267, ZDB-ID 203771-3. - Vol. 66.2013, 11, p. 1471-1496
|
| Subject: | call centers | identity | impression management | telephone | work non-work identity | Callcenter | Call centre | Persönlichkeitspsychologie | Personality psychology | Indien | India | Unternehmenskultur | Corporate culture | Firmenimage | Corporate reputation | Arbeitspsychologie | Organizational psychology |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010201618