Impact of consumer education and knowledge on purchase intentions within services industry : a study of symbiotic analysis in Mexico
Year of publication: |
2020
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Authors: | Rajagopal ; Rajagopal, Ananya |
Published in: |
International journal of services and operations management : IJSOM. - Genève : Inderscience Enterprises, ISSN 1744-2389, ZDB-ID 2205101-6. - Vol. 35.2020, 1, p. 58-77
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Subject: | consumer knowledge | purchase intention | consumer behaviour | operational efficiency | services marketing | Mexico | Mexiko | Konsumentenverhalten | Consumer behaviour | Dienstleistungssektor | Service industry | Dienstleistungsmarketing | Services marketing | Wissen | Knowledge |
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