Impact of customization and innovation on hospitality firms' performance
Year of publication: |
2020
|
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Authors: | Tweneboah-Koduah, Ernest Yaw ; Anning-Dorson, Thomas ; Nyamekye, Michael Boadi |
Published in: |
Journal of hospitality marketing & management. - London [u.a.] : Routledge, Taylor and Francis Group, ISSN 1936-8631, ZDB-ID 2486892-9. - Vol. 29.2020, 1, p. 106-120
|
Subject: | capabilities | customer involvement | Customization | firm performance | hospitality | innovation | Unternehmenserfolg | Firm performance | Innovation | Krankenhaus | Hospital | Beziehungsmarketing | Relationship marketing | Innovationsmanagement | Innovation management | Kundenintegration | Customer integration | Gastgewerbe | Hospitality industry | Dienstleistungsqualität | Service quality |
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