Impact of hotel-restaurant image and quality of physical-environment, service, and food on satisfaction and intention
Year of publication: |
May 2017
|
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Authors: | Han, Heesup ; Hyun, Sunghyup Sean |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 63.2017, p. 82-92
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Subject: | Luxury hotel restaurant | Physical environment quality | Service quality | Food quality | Customer satisfaction | Intentions | Dienstleistungsqualität | Kundenzufriedenheit | Gastronomie | Restaurant industry | Produktqualität | Product quality | Hotellerie | Hotel industry | Konsumentenverhalten | Consumer behaviour | Lebensmittel | Food | Luxusgüter | Luxury goods |
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