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Word-of-Mouth Amplified – An Exploration of Hotel Customer Feedback Websites
Bouvain, Petra, (2016)
Word-of-mouth amplified : an exploration of hotel customer feedback websites
Bouvain, Petra, (2011)
Coping with digital market re-organization : how the hotel industry strategically responds to digital platform power
Balsiger, Philip, (2023)
An empirical investigation of the impact of commitment and trust on internal marketing
Ng, Eric, (2016)
Understanding B2B supplier selection relationships : the case of Taiwan agribusinesses
Ng, Eric, (2010)
An exploratory study on the use of information sources by consumers to select Australian regional travel agencies
Ng, Eric, (2009)