Impact of perceived overqualification on knowledge hiding and service delivery performance : the moderating role of occupational instrumentality
Bashar Khaled Anayzan Almagharbeh, Salima Hamouche, Mohamed Dawood Shamout
| Year of publication: |
2024
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|---|---|
| Authors: | Almagharbeh, Bashar Khaled Anayzan ; Hamouche, Salima ; Shamout, Mohamed Dawood |
| Published in: |
Knowledge and process management : the journal of corporate transformation ; the official journal of the Institute of Business Process Re-engineering. - Chichester : Wiley, ISSN 1099-1441, ZDB-ID 2021210-0. - Vol. 31.2024, 2, p. 169-179
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| Subject: | Überqualifikation | Overqualification | Wirkungsanalyse | Impact assessment | Wissenstransfer | Knowledge transfer | Leistungsmotivation | Work motivation | Dienstleistungsqualität | Service quality | Dienstleistungssektor | Service industry | Luftverkehr | Air transport |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1002/kpm.1772 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014532272