Impact of trust in doctor caring, nurse caring and hospital administrative process on positive word of mouth : patient's and attendant's perceptions
Firas AlOmari and Abu Bakar A. Hamid
| Year of publication: |
2021
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|---|---|
| Authors: | Firas AlOmari ; Abu Bakar bin Abdul Hamid |
| Published in: |
International journal of business process integration and management : IJBPIM. - Genève : Inderscience Enterprises, ISSN 1741-8771, ZDB-ID 2193732-1. - Vol. 10.2021, 3/4, p. 330-340
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| Subject: | healthcare management | patient-attendant behaviour | positive word-of-mouth | Syrian healthcare | trust model for healthcare | WOM | Krankenhaus | Hospital | Virales Marketing | Viral marketing | Gesundheitsversorgung | Health care | Vertrauen | Confidence | Gesundheitswesen | Health care system | Dienstleistungsqualität | Service quality | Patienten | Patients | Pflegeberufe | Nursing profession | Konsumentenverhalten | Consumer behaviour | Ärzte | Physicians |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJBPIM.2021.10048674 [DOI] 10.1504/IJBPIM.2021.124051 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013450795