Implementing artificial intelligence empowered financial advisory services : a literature review and critical research agenda
Hui Zhu, Olli Vigren, Inga-Lill Söderberg
| Year of publication: |
2024
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|---|---|
| Authors: | Zhu, Hui ; Vigren, Olli ; Söderberg, Inga-Lill |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 2013438-1. - Vol. 174.2024, Art.-No. 114494, p. 1-18
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| Subject: | Innovation | Artificial intelligence | FinTech | Customer service | Robo-advisor | Service robot | Künstliche Intelligenz | Finanztechnologie | Financial technology | Kundenservice | Finanzdienstleistung | Financial services | Roboter | Robot | Dienstleistungssektor | Service industry | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jbusres.2023.114494 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014549125