Implementing Six Sigma for improving business processes at an automotive bank
Year of publication: |
2010
|
---|---|
Authors: | Johannsen, Florian ; Leist, Susanne ; Zellner, Gregor |
Published in: |
Introduction, methods, and information systems. - Heidelberg [u.a.] : Springer, ISBN 978-3-642-00415-5. - 2010, p. 361-382
|
Subject: | Prozessmanagement | Business process management | Qualitätsmanagement | Quality management | Spezialbank | Specialized bank | Kfz-Industrie | Automotive industry | Deutschland | Germany |
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