Importance of voluntary usage among customers with difficulty using self-service technology (SST)
Liu Ting and Jiseon Ahn
| Year of publication: |
2025
|
|---|---|
| Authors: | Ting, Liu ; Ahn, Jiseon |
| Subject: | Voluntary use | attitude toward SST | attitude toward service providers | behavioral intentions | SST | Konsumentenverhalten | Consumer behaviour | Selbstbedienung | Self-service | Kundenzufriedenheit | Customer satisfaction | Verbrauchereinstellung | Consumer attitudes |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/09593969.2024.2358788 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015193858