2 IMPROVEMENT PROGRAMS - Overcoming the Improvement Paradox - Elizabeth Keating, of MIT Sloan School of Management, Rogelio Oliva, of Harvard Business School, and Nelson Repenning, Scott Rockart, and John Sterman, all of MIT Sloan School of Management, explain the frequent failure of improvement programs (the 'Improvement Paradox') as firms' inability to manage an improvement program as a dynamic ...
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|Authors:||Keating, Elizabeth ; Oliva, Rogelio ; Repenning, Nelson ; Rockart, Scott ; Sterman, John|
European management journal : publ. twice a year for the Scottish Business School. - Oxford [u.a.] : Pergamon, Elsevier Science, ISSN 0263-2373, ZDB-ID 8594971. - Vol. 17.1999, 2, p. 120-134
Keating, Elizabeth, (1999)
Repenning, Nelson, (2003)
Bendoly, Elliot, (2015)
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