Improvements of public library service quality: Perspective of libraries and study centres
| Year of publication: |
2010
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|---|---|
| Authors: | Hallberg, Anette ; Sipos-Zackrisson, Katarina |
| Published in: |
The TQM magazine : the international bi-monthly for total quality management. - Bradford : Emerald, ISSN 0954-478X, ZDB-ID 10941800. - Vol. 22.2010, 1 (1.1.), p. 89-101
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